Privacy Policy

Effective Date: 01/2024

Prestige Loving Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us via text messaging or email, and interact with our services.

  1. Information We Collect

    We may collect the following types of information:

    1. Personal Information
      • Name
      • Email address
      • Phone number
      • Mailing address
      • Information provided in inquiries, job applications, or service requests
    2. Non-Personal Information
      • IP address
      • Browser type and version
      • Website usage data (e.g., pages visited, time spent on the site)

  2. How We Use Your Information

    We use the information we collect to:

    • Provide and improve our services.
    • Respond to inquiries, job applications, and service requests.
    • Communicate with you via text messages and emails.
    • Send updates, notifications, or promotional information (only with your consent).
    • Maintain website functionality and security.

  3. Communication via Text and Email

    1. Consent

      By providing your phone number or email address, you consent to receive communications from us, including service updates, notifications, and marketing materials.

    2. Opt-Out
      • You may opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails.
      • To stop receiving text messages, reply “STOP” to any text from us.
    3. Data Protection

      We use encryption and secure communication methods to protect the confidentiality of text and email communications.

  4. Sharing Your Information

    1. No Third-Party Sharing

      We do not sell, rent, or share your personal information with third parties for marketing or other purposes.

    2. Legal Exceptions

      We may disclose your information only if required by law or to protect our legal rights, comply with legal processes, or respond to lawful government requests.

  5. Data Security

    We take the following measures to protect your information:

    • Secure servers and encryption for data transmission.
    • Regular monitoring for potential vulnerabilities or threats.
    • Access restrictions to sensitive data, limited to authorized personnel only.

    Despite these precautions, no method of online communication or storage is entirely secure, and we cannot guarantee absolute security.

  6. Use of Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies to:

    • Enhance website performance and functionality.
    • Analyze website usage and improve user experience.

    You can control or disable cookies through your browser settings.

  7. Your Rights

    You have the right to:

    • Access the personal information we hold about you.
    • Request corrections to your information.
    • Request deletion of your personal information, subject to legal or contractual obligations.
    • Withdraw consent for specific uses of your data (e.g., marketing).

    To exercise your rights, please contact us at the details provided below.

  8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

  9. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Effective Date.”

  10. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

    This Privacy Policy ensures that your personal information is collected, used, and protected in accordance with our commitment to your privacy. Thank you for trusting Prestige Loving Home Care.